SHIPPING + RETURNS

SHIPPING COSTS

We offer flat rate trackable shipping Australia-wide:

Standard Shipping - $8
Express Shipping - $10
International Shipping - $30

All Australian orders over $100 receive free shipping.

WHERE DO YOU SHIP FROM?

We dispatch all orders from our studio in Melbourne, Victoria. We dispatch orders Monday - Friday excluding public holidays.

We ship all orders same or next day. Once your order is shipped, you will receive an email with tracking details.

CAN I MAKE A CHANGE TO MY ORDER BEFORE IT'S BEEN SHIPPED?

Once your order has been placed, it has therefore begun to be processed & no amendments nor cancellations can be made.

We are not able to combine orders, nor make any changes during this time.

DO YOU SHIP INTERNATIONALLY?

We do! We offer flat rate $30 AUD international shipping.

DO YOU OFFER RETURNS?

We will happily provide a refund or credit for any full priced items purchased from our website.

Orders must be returned to us within 14 days from the date you receive your order.

Your satisfaction and experience shopping with Georgia Mae is our main priority and we want you to love our pieces as much as we do! 

HOW DO I RETURN MY ORDER?

If you would like to return a product:

1. Download and fill out our return form
2. Send this back with your products to the address listed on the return form.

RETURN ELEGIBILTY

Returned products must be:

- In new and unused condition with all swing tags still attached.

- Items cannot be returned if swing tags have been removed.

- Filled out returns form must be included when sending your item back, which can be downloaded here.

We reserve the right to refuse a refund or credit if these terms are not met and the item will be sent back to you.

WHAT HAPPENS AFTER I RETURN MY ITEM?

Once your return is received and inspected, you will receive a refund or credit within 5 days.

CAN I RETURN A SALE ITEM?

Sale items and items purchased during a sale / discount period are not eligible for a refund, these items are final sale only.

WHO PAYS FOR RETURN SHIPPING?

The cost of sending back the product is at the customer’s expense and original shipping costs are non-refundable. If you are requiring an exchange, all shipping costs are at the customer’s expense.